End User License Agreement

Clients are expected to remain respectful to any, and all, members participating in the service. With a general expectation for professionalism and respect towards the fact, we have other clients and like to work efficiently and effectively. Throughout Specpixel Entertainment PTY LTD policies and or agreements, you may see the following names, abbreviations and or references to Specpixel Entertainment PTY LTD in such language; Specpixel, Specpixel Services, Specpixel Entertainment, Specpixel Entertainment PTY LTD, SPO and more...

For payment we only accept certified financial exchange sites, such as but not limited to PayPal, Direct Debit, Go Cardless, Transfer Wise, Bank Transfer.

At Specpixel services, by continuing use of our services or applications, you hereby agree to the privacy policy and terms of service by Specpixel Entertainment also including the legal section guidelines within the Outsourcing Program Legal Section page.

At Specpixel services, we maintain all workings as confidential information, the client hereby agrees by working with Specpixel Entertainment PTY LTD, that they remain under a confidentiality agreement. Non-disclosure, confidentiality agreement between SP and its clients. By working with SP, you hereby agree to this NDA.

The client hereby agrees to the Specpixel Entertainment PTY LTD Safety Net Policy, a policy that protects Specpixel Entertainment from any potential unpaid fees and or upcoming payments that have been skipped on purpose or by accident. (i) Note that all intellectual rights for any work done by Specpixel Outsourcing remains Specpixel Entertainment property until the full remainder of the payment has been sent. (ii) Seven days after delivery of the job, refund requests are no longer accepted. (iii) In the event the client fails to pay the final remainder of the job, Specpixel Entertainment PTY LTD reserves the right to sell such work to regain losses from unpaid work. The client is also expected to understand that the delivery date and time-frame sent to them, when a brief/job request is submitted, is only a rough estimate of time and not an exact date.

You are hereby understanding and going into agreement with the following refund policy and funds hold policy. Specpixel Entertainment will only commence work once payment has been cleared in our account and or holding accounts. In the event of the funds being placed on hold for any reason it is on Specpixel's decision as to whether we begin work or not.

You hereby agree to the following cancellation fee policy: as we are working with virtual development services, we are required to maintain enough funds to pay our developers for any development time spent on your order. This means that if you decide to cancel your order during the first 12 hours of signing a contract with the outsourcing department you will receive 80% of your payment back. If you decide to cancel your order later than 12 hours from the signed contract the decision of amended compensation is at Specpixel Entertainment's executive decision, to ensure we are not at a loss.

You hereby agree that Specpixel Entertainment is not liable for any damages and or claims. We remain professional and ethical with all workings, and you are hereby waiving any right to sue and or make claims against Specpixel for any damages in software code and or further in your workings with us. Specpixel Entertainment will not send you any dangerous code and will work closely with you to assure the provided content/work is safe to use.

You hereby agree to indemnify Specpixel, its staff and owners, for all liability, cost or expense, attorney fees, or any other claim arising from problems with software developed in open source or by a third party and installed on the Client's workings by The Contractor. Client understands that all software programs have bugs even after completion and testing.

1.1) Specpixel Services only accepts the following currency as payment for our outsourcing services: GBP (£) USD ($) CAD ($) AUD ($) EUR (€).

1.2) All wire transfers have fixed cost fees of $7.50-30 to cover all wire transfer fees.

1.3) Our payment plan is as follows: 50% upfront payment, then 50% on hand over of the completed service.

1.4) PayPal is accepted as a payment source.

1.5) All projects over $1,000 USD are subject to further milestone payments, if requested (at Specpixel's discretion).

2.1) A limited refund policy — due to being an outsourcing studio operating on payment per hours, we can not risk losing funds that are un-returnable. The client is allocated seven days from the first delivery to review and evaluate the order. After the seven days have expired the order is deemed complete, and the client has accepted the delivery.

2.2) The refund policy is at Specpixel Entertainment's executive decision.

4.1) Specpixel Entertainment PTY LTD remains the full owner and copyright holder of any work produced by the outsourcing department, until the client accepts the delivery and all final/outstanding payments have been made in full — then the rights are transferred into the client's name and or company, making them the full owners of the work. Under one exemption: Specpixel Entertainment PTY LTD can still use the work for portfolio and or advertising of services.

By accessing this Website, accessible from www.specpixel.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site.

You hereby agree to all Specpixel Entertainment policies and terms of conditions.